These Terms and Conditions (hereinafter referred to as the "Agreement") govern the rights, obligations, and responsibilities of all individuals utilizing the resort and property managed by Landstar Management Holdings (hereinafter referred to as the "Management Company"). Each resort may implement specific additional disclaimers or obligations depending on the unique amenities, facilities, or location. By completing your reservation, checking the acceptance box, and/or utilizing the premises, you affirm that you have read, understood, and agree to be bound by the terms and conditions set forth herein, including any resort-specific provisions.
This Agreement applies to the resort and property managed by the Management Company, Twin Lakes Resort.
The properties under the management of the Management Company are luxury, site-owned resorts. Guests are expected to comply with all established guidelines, rules, and regulations to preserve the high standards of maintenance, aesthetics, and service. The properties are magnificently landscaped, customized, and maintained to provide a premium experience.
Quiet hours shall be observed between the hours of 10:00 PM and 8:00 AM. Any excessive noise or disturbances may result in immediate ejection from the premises without a refund.
Parents or legal guardians shall assume responsibility for the safety and conduct of children under the age of 16, who must be supervised by an adult aged 21 years or older at all times.
Laundry facilities are available for guest use daily 24/7. Guests are prohibited from hanging clothing or towels on the exterior of units, trees, or other areas on the property.
During officially declared burn bans, the use of open flames and fires is strictly prohibited. Signage indicating burn bans will be posted at the property entrance(s) and amenity centers. Fire restrictions may also be enforced during periods of high wind conditions.
Guests are required to place trash curbside in tied bags by 10:00 AM each day, or deposit it in designated dumpsters. It is the responsibility of the guest to secure trash properly to prevent the attraction of pests.
Restroom and shower facilities are available at designated amenity centers for guest use during operational hours.
Guests must comply with all posted fire safety regulations, including restrictions on open flames and mandatory compliance during burn bans.
Reservations require a 50% deposit of the total booking amount to be paid within 24 hours of booking. Some properties may have alternate timelines or specific requirements for deposit payments; please refer to the specific reservation agreement for details related to each resort. The remaining balance must be paid in full no later than 14 days before check-in.
Disclaimer. Renter expressly acknowledges and accepts that the rental of a unit from Management Company does not create, is not intended to create, and shall not be interpreted to create, a landlord-tenant relationship under Title 8, Chapter 92 of the Texas Property Code, at common law, or under any other applicable law. Management Company expressly disclaims any warranties of habitability, merchantability, or any other obligations required of a landlord under Title 8, Chapter 92 of the Texas Property Code, at common law, or under any other applicable law.
Payments are only accepted via credit card; cash and checks are not accepted. The name on the credit card must match the name of the reservation holder. All payments will be held in an escrow account, and any interest accrued will remain the property of the Management Company.
Guests who purchase a Reservation Guarantee are entitled to cancel their reservation up to 15 days before check-in and receive a refund minus the cost of the guarantee. Cancellations made within 14 days of check-in are non-refundable but may be credited the reservation amount minus the reservation guarantee toward a future reservation to be utilized within one year. For peak seasons or special event dates, more stringent cancellation policies may apply, and such terms will be outlined in the reservation agreement. No refunds will be issued for late arrivals, early departures, or no-shows. The Management Company assumes no liability for cancellations resulting from emergencies, weather conditions, or other acts of nature. Changes to reservations, including modifications to dates, are subject to availability and cancellation policies.
Reservations made through third-party platforms such as Airbnb or VRBO must comply with the policies and terms of those respective platforms. All changes, including date modifications, must be processed directly through the respective booking platform.
We reserve the right to move your reservation to a comparable site or accommodation when necessary. Each RV site and accommodation (such as tiny homes) at our resort is individually owned, and owners may make decisions that affect our ability to honor reservations. These changes may include upgrades, maintenance, reclassification of the site (such as adding a dwelling), removing the site from the rental pool, or reserving it for personal use. While we strive to honor your original reservation, we may need to relocate you to a similar site. In such cases, we will make every effort to notify you in advance.
Guests must comply with all resort guidelines, instructions issued by staff, and local regulations. Parents or legal guardians are responsible for ensuring the supervision and proper conduct of minors at all times.
Guests are required to maintain the cleanliness and safety of the premises during their stay. Smoking and vaping are strictly prohibited inside any units and common areas. Any violation of this policy will result in a $500 penalty. Guests are responsible for the proper disposal of cigarette butts, which are a known fire hazard.
A resort fee is assessed to cover accidental damages up to a maximum of $200 for rental properties and $100 for RV sites. If the repair or replacement cost for accidental damages exceeds these limits, the guest will be responsible for the additional amount. Any damages resulting from intentional actions, negligence, vandalism, or irresponsible behavior are not covered by the resort fee, and the full cost of repair or replacement will be charged to the guest’s credit card. In addition, any missing items, excessive cleaning requirements, or damages beyond normal wear and tear will also be charged to the guest’s credit card. Charges for missing linens, towels, or other damaged items will include invoices from third-party vendors when applicable.
Only domesticated pets and certified service animals are allowed in pet-friendly rental units. Rental Properties will be charged a fee of $25 per pet per day. Guests must provide proof of vaccination upon request and ensure that pets are crated when left unattended. Non-compliance with these requirements may result in a $250 penalty. Pets must be leashed at all times (maximum leash length of 6 feet) when outside and may not be tethered to utility fixtures, picnic tables, or trees. Pet kennels are prohibited outside rental properties and RVs. Temporary pet fencing is allowed as long as it stays within your rented site and doesn’t encroach on neighboring sites or common areas. Fencing must be lightweight, movable, and easily removable. It must securely contain pets, and owners must always be on site while pets are in the enclosure. Pets may not be left unattended. Guests are fully responsible for their pets’ behavior and safety. Resort management may require removal of any fencing deemed unsafe, inappropriate, or disruptive.
For stays under 14 days, one propane refill is covered by the site owner for owner-installed propane-based amenities. For stays over 30 days, one propane refill is also covered by the owner, but any additional refills will be the guest's responsibility at $35 per refill for owner-installed propane-based amenities.
We are unable to accommodate mail or package delivery to individual sites. Extended-stay guests should make arrangements to receive mail and packages off-site. Our reservations team can provide recommendations for nearby PO boxes or UPS stores.
The following Code of Conduct outlines the behavioral expectations for all guests during their stay. These provisions are mandatory and exist to ensure a safe, respectful, and enjoyable environment for all guests, staff, and property owners. Failure to comply with these provisions may result in immediate action, including removal from the property and involvement of law enforcement, as necessary.
For safety and to help prevent damage to electrical equipment, guests must turn the pedestal breaker OFF before plugging in or unplugging their RV power cord. Plugging or unplugging while the breaker is on can cause electrical arcing, which may damage the outlet, pedestal, surge protector, or RV cord. Once the cord is securely connected, the breaker may be turned back ON. If you need assistance with your pedestal or electrical connection, please contact the resort office during business hours or call after-hours emergency maintenance for urgent electrical issues.
RV sites are for active overnight lodging only and may not be used for storage. An RV may not remain unattended for more than 72 hours without prior written approval from resort management. Any approval may require the guest to supply a working spare key or access code, sign an authorization allowing resort staff or contracted vendors to enter, secure, move, relocate, tow, or remove the RV, and pre-authorize payment of all related costs. Approval can be modified or revoked at any time in the resort’s sole discretion.
If the resort determines that any circumstance—including but not limited to safety, security, weather, maintenance, utility work, operational needs, property-access issues, or legal or regulatory requirements—makes immediate action necessary, the resort may, without further notice, enter, relocate, tow, or remove the RV at the RV owner’s sole risk and expense. Guests remain liable for all fees, costs, and damages arising from an unattended RV and agree to indemnify and hold harmless the resort, its owners, employees, and agents to the fullest extent permitted by law. The resort assumes no responsibility or bailment for loss, theft, damage, weather effects, utility disruptions, towing or relocation damage, or any other condition affecting an unattended RV except where prohibited by law.
A maximum of two vehicles may be parked per site. All vehicles must display a valid parking permit and must not impede traffic. Violations may result in towing at the guest's expense. Overflow parking is not available, and guests are encouraged to bring the minimum number of vehicles necessary. The operation of all-terrain vehicles (ATVs), utility task vehicles (UTVs), and similar off-road vehicles is strictly prohibited on resort property. These vehicles may only be brought onto the property if they are securely transported on or in a trailer and must remain stored on the guest’s designated RV site pad. Any unauthorized use of ATVs or UTVs on resort grounds may result in immediate removal from the property and/or additional penalties. Guests who bring personal golf carts to the resort must carry valid insurance coverage for their vehicle. Proof of insurance must be brought to the resort and made available upon request. Failure to provide proof of insurance when asked may result in a fee of up to $800.
Guests must adhere to all provided instructions when utilizing amenities. The Management Company is not liable for injuries sustained as a result of misuse. Guests must bring their pool towels where applicable.
Guests may not move, borrow, share, relocate, or use amenities assigned to another site, rental unit, owner property, or common area unless expressly authorized by resort management. Sites and rental units are individually owned, and the amenities assigned to each site or unit are part of that owner’s property. Unauthorized use, relocation, damage, or removal of assigned amenities may result in additional charges, loss of amenity access, or removal from the property without refund.
The Management Company reserves the right to substitute accommodations due to unforeseen circumstances. In such cases, guests will be offered equivalent accommodations, or a full refund will be provided if no acceptable alternatives are available.
Guests agree to indemnify and hold harmless the Management Company, property owners, and staff from any liability for personal injury, property damage, loss, or other losses arising from their stay, except in cases of gross negligence or willful misconduct. The Management Company is not responsible for any lost, stolen, or damaged personal belongings. Guests are strongly encouraged to secure their personal property, including bicycles and other valuables, when not in use.
In the event of a mandatory evacuation by local authorities, guests will be entitled to a prorated refund for unused days.
Visitors may be restricted based on resort capacity and management discretion. Approved visitors may incur additional fees.
Personal items left behind by guests will be disposed of if not claimed within 24 hours following check-out.
Any disputes arising from this Agreement shall be resolved through binding arbitration, administered by the American Arbitration Association by its Commercial Arbitration Rules. Arbitration will take place in Charlotte, North Carolina, and will be governed by the laws of North Carolina.
The Management Company collects personal information solely for reservation processing and communication purposes. No personal information will be shared with third parties without the explicit consent of the guest.
By completing a reservation or entering the premises, you acknowledge and agree that you have read, understood, and accepted these terms and conditions. Failure to adhere to these terms may result in the termination of your stay without a refund and the imposition of additional penalties.
For inquiries or further clarification, please contact:
Landstar Management Holdings: Main Office: 980-249-3240
Resort Contacts: Guest Services: 430-297-4160 | Emergency (After Hours Only): 830-733-7624
Location: Twin Lakes RV Resort – Mount Pleasant, TX
The Storage Unit may only be used for the storage of personal property. The Renter may not store any unlawful, flammable, hazardous, perishable, or otherwise prohibited materials. Use of the unit for sleeping, living, or mechanical work is strictly forbidden. The Renter assumes full responsibility for all property stored in the unit.
The Storage Unit is provided in “as-is” condition. The Renter agrees to return the unit clean and in the same condition at the end of the rental period, normal wear and tear excepted.
The total rental amount must be paid in full upfront according to the rental dates and payment terms outlined in this Agreement. Partial payments will not be accepted. Nonpayment will constitute default. The Renter is responsible for ensuring payment is made on time regardless of whether a reminder notice is received.
The Renter must check in at the clubhouse office to gain gate access to the resort and reach their assigned Storage Unit. Storage Units are only accessible during regular office hours:
Monday through Sunday, 9:00 AM – 6:00 PM.
Move-in check-ins must occur Monday through Friday between 9:00 AM and 3:00 PM.
Move-outs must be completed between 9:00 AM and 5:00 PM.
Gate codes are only issued by an office associate and will not be provided remotely. Access outside of posted hours is not permitted and may be restricted or denied at the Lessor’s discretion.
The Renter is solely responsible for providing a personal lock to secure their Storage Unit. Lessor is not responsible for locking or unlocking the unit on the Renter’s behalf.
The Lessor assumes no liability for damage to or loss of stored property for any reason, including but not limited to theft, fire, water intrusion, flooding, insects, rodents, weather, or any natural or manmade disaster. The Storage Units are not climate controlled, and the Renter assumes all risks associated with storing personal items in a non-climate-controlled environment.
Renter is strongly encouraged to maintain independent insurance coverage for all stored contents. Renter agrees to indemnify and hold Lessor harmless from any claims, damages, or losses arising from the use of the Storage Unit.
No modifications, improvements, or alterations may be made to the Storage Unit without the prior written consent of the Lessor.
Pursuant to Texas Property Code §59, the Lessor holds a statutory lien on all property stored within the unit for unpaid rent or other charges. If rent is not paid when due, Lessor may deny access, over-lock the unit, and initiate lien enforcement proceedings. Stored property may be sold at public auction following all legally required notices and procedures.
Nonpayment of rent for 15 days will result in written notice sent to the Renter via certified mail. If payment remains delinquent for 45 days, the unit will be over-locked and access denied. Continued nonpayment may result in lien enforcement and public auction.
The Lessor reserves the right to enter the Storage Unit without notice in cases of emergency, for repairs or maintenance, for inspection, or as otherwise permitted by law.
If the Renter fails to pay rent and is unresponsive for more than 90 days, the contents of the Storage Unit may be considered abandoned and disposed of at the Lessor’s discretion without further notice.
The Lessor does not insure the Renter’s property. The Renter bears all risk of loss and is responsible for insuring stored belongings.
The following items are strictly prohibited from being stored on the premises:
This Agreement does not create a bailment. Lessor does not take custody, control, or care of any items stored.
This Agreement shall be governed by the laws of the State of Texas. Venue shall lie in Titus County.
The following fees may apply:
Use of the Storage Unit for habitation, sleeping, or mechanical work is strictly prohibited. Renters may not use the unit for any illegal activity or store any hazardous, toxic, or explosive materials.
This Agreement may be terminated by either party with at least ten (10) days’ written notice. Upon termination, the Renter must remove all personal property and return the Storage Unit in clean condition. Any items left behind may be disposed of by the Lessor without further notice, and associated cleaning or disposal fees may be assessed.
